Exceptional eCommerce Support & Maintenance
Your ecommerce dev handled
no chasing, no chaos
Weekly improvements, reliable fixes, and peace of mind
for Magento & WooCommerce stores.
Get professional support in 24h
- 15+ Years
- 12k+ Fixes
- 25+ Experts
Trusted by ambitious eCommerce teams
On-call engineers start within minutes—nights, weekends, and holidays included.
One accountable owner for your stack—
direct line, no layers, no delays.
We prevent issues before they surface—monitoring, alerts, and routine hardening.
The Care Your Store Deserves
Running an online store is stressful!
- Devs don’t respond when you need them
- Features pile up without progress
- Downtime costs money and customers
- You shouldn’t be chasing fixes
We fix that - reliably and predictably
The way your store runs, improved
- Weekly changes shipped without delays
- Fewer support headaches
- Store stays stable even under pressure
- A team that owns your ecommerce stack
Free 30-minute consultation
- Talk to a tech lead
- Free advice
- Zero commitment
How It Works
Quick setup. Ongoing care.
Choose a plan
Align coverage with your revenue risk.
Share access
Provide secure, least-privilege credentials.
Technical audit
Establish baselines, quick wins, and hardening.
Ongoing support
Deliver fixes, updates, monitoring, reports.
Fixed pricing. No hidden fees.
Support & Maintenance Services
End-to-End Commerce Care
Clear SLAs, executive-ready reports, and continuous optimization.
Scheduled Maintenance
Core platform, extension, and theme updates that keep your store stable consistently.
Emergency Incident Response
On-call engineers respond within minutes to outages, errors, and critical incidents—24/7 coverage.
Performance Optimization
Server tuning, caching strategy, and speed fixes with measurable before-after results delivered.
Monitoring & Security
Always-on monitoring, intelligent alerts, WAF hardening, and tested backups with scheduled drills.
Custom Extensions
Design, build, and maintain custom modules engineered for updates and long-term compatibility.
Theme & UX Engineering
Theme implementations and UX improvements that boost conversions without performance overhead penalties.
Technical Integrations
Connect third-party services reliably, with full testing, documentation, and ongoing maintenance cycles.
Team Enablement
Live sessions and recorded walkthroughs to help your team operate confidently daily.
- 24/7 Support
- Direct Line to Your Technical Lead
- Certified Platform Experts
Fixed pricing. No hidden fees.
Not sure what your store needs?
Book a no-pressure call. We’ll discuss goals, diagnose bottlenecks, and size coverage to revenue risk, so you know exactly what you’re buying.
Supported Platforms
Always-on experts
Including emergencies and peak traffic
Emergency-ready, 24/7—updates on schedule, fixes on demand.
The Stack Behind Reliable Commerce
Professional setup and integrations for the stack that powers your store.
We select, integrate, and operate tools that lift speed, security, and reliability.
Built for Magento, WooCommerce, Shopify, and OpenCart with proactive maintenance.
And we tie in marketing, analytics, finance, payments, and shipping for full visibility.
Upgrade/Cancel anytime.
Certifications & Partners
Proudly partnered with the world’s leading platforms.
Fixed pricing. No surprises.
Plans For Every Stage
Revenue Guard
For stores that need priority handling during critical issues
$2400/month
- Senior dev ownership
- Weekly development sprint
- Direct Support Line
- Unlimited urgent support
Growth Engine
For stores that want steady weekly progress and improvements
$900/month
- Weekly development sprint
- Weekly updates
- Direct support line
- Limited urgent support
Most Popular
Baseline Care
For stores that need stable support and routine maintenance
$600/month
- Maintenance & minor fixes
- Monthly updates
- Ticket-based support
Upgrade/Cancel anytime
Need more than your plan covers?
Extra hours, exactly when needed
Pick a bundle when you need it—simple pricing, zero commitment.
• Available to existing clients only •
- Emergency coverage: Included
- Response time: Less than 3 hours
10 Hours
Validity: 60 Days
- Emergency coverage: Not included
- Response time: As per your base plan
5 Hours
Validity: 30 Days
- Emergency coverage: Not included
- Response time: As per your base plan
2 Hours
Validity: 30 Days
Customer Stories
Growsera is recommended by
Free 30-minute consultation
Case Studies
What we achieved—measured
Each story shows the challenge, what we did, and the results in numbers.
Mohammed Ibrahim
CTO
Make these results yours!
We’ll outline the wins you can get in the first 90 days.
Blog
Latest articles & insights
Best Product Import Extensions for Magento 2 in 2025
Managing a large product catalog can be time-consuming if done manually. That’s why using Magento...
Read more →Best WooCommerce Product Import Plugins in 2025
WooCommerce Product Import Plugins have become essential tools for every store owner who wants to...
Read more →Magento 2 SEO Guide: How to Rank Higher in Google in 2025
In the highly competitive e-commerce market of 2025, Magento 2 SEO optimization is more important...
Read more →Top 15 Must-Have Magento 2 Extensions for E-Commerce Stores in 2025
In 2025, running a successful e-commerce store requires not only a strong platform like Magento...
Read more →Everything you need to know
Frequently Asked Questions
What’s included in the 7-day trial?
The 7-day trial includes a quick store review, understanding your priorities, and 1–3 small but real improvements such as bug fixes, speed tweaks, or usability enhancements.
It’s designed to show you how working with us feels and the kind of progress you can expect.
What happens after the 7-day trial ends?
At the end of the trial, you can continue with the plan that fits your needs; most stores choose Growth Engine.
If you decide not to continue, nothing is charged, and you keep the improvements made during the trial.
Is the 7-day trial really free?
Yes. No payment is required to start the trial.
The goal is to let you experience our workflow, communication, and results before committing.
What platforms do you support?
We specialize in WooCommerce, Magento, Shopify, and OpenCart.
Our team focuses exclusively on eCommerce platforms and ongoing store support.
What kind of tasks can be done during the trial?
During the trial, we focus on small, non-urgent tasks that can be completed quickly and demonstrate value.
Large features, major redesigns, or urgent incidents are handled after the subscription starts.
Is there a long-term contract?
No. All plans are month-to-month.
You can cancel anytime without penalties.
How fast will I see results?
Most clients see improvements within the first week, especially during the trial.
With ongoing plans, progress is delivered consistently through planned development cycles.
Free 30-min Discovery Call
What we commit to for your store’s success.
- Direct line to our CTO — available 24/7
- 100% satisfaction — measured at month-end
- +50% speed gains in the first 30 days
- Emergency response & fix in under 3 hours
- Real ROI via fewer incidents and leaner hosting
- Certified, senior engineers for commerce platforms